“If you weren’t already in a business, would you enter it today ? If the answer is no, what are you going to do about it?” – it is with this type of questions that Peter Drucker became known as one the leading management consulting practitioners and theorists in the second half of the XXth century….
Tips from 6 weeks of Design Thinking at ESSEC – How to innovate with your users?
Thanks to Xavier Pavie, Associate Academic Director at ESSEC Singapore, I ran a 6-week course in Design Thinking for their class of international students. The departure point was quite exciting: those students were staying in Singapore for a few months only, so they had a fresh point of view on the behaviour of the population….
Are telcos bound to be dumb pipes in the startup economy?
Telecom operators (telcos) have long had a bad reputation of customer (mis)management, abusive prices, overall poor service and rigid mindset. This can be partly explain by their business model. Having invested billions into a fast-changing infrastructure, they want their money back. Be it at the expense of consumers who in any case have little choice…
Going social in Asia #3 : a critical review of Innovation & Creativity in Singapore
Third week of discovery of the tech, digital and social scene of Singapore, with, again, more insights gained as interviews piled in my schedule. After having talked – a bit – of the social media agency industry, of the cultural aspects to remember when doing business in South-East Asia, here are a few thoughts about…